Privacy Policy

Information we collect

We collect information required to verify candidate identity, employment, education, and other background check elements requested by our clients. This may include contact information, government-issued identifiers where lawful, employment history, education records, professional references, and publicly available information relevant to the verification scope.

Purpose of data usage

We use personal data strictly to deliver background verification services, produce verification reports, meet legal and regulatory obligations, and support audit and compliance requirements of our clients. We do not sell personal data or use it for unrelated marketing.

Candidate consent

Candidate consent is required prior to initiating background checks. Our processes are designed to document and respect consent requirements across jurisdictions and to provide candidates with information about the scope of checks performed.

Data security practices

We maintain administrative, technical, and physical safeguards to protect personal data. This includes access controls, encryption in transit and at rest where appropriate, audit logging, and role-based access restrictions for sensitive data.

Retention policy

We retain personal data only for as long as necessary to fulfill verification services, comply with contractual obligations, and meet legal or regulatory requirements. When data is no longer required, it is securely deleted or anonymized.

Legal compliance

We operate in accordance with applicable privacy and employment screening laws. Clients are responsible for ensuring their use of our services aligns with local legal obligations. We provide guidance on compliance requirements and data handling practices upon request.

Contact for privacy concerns

For privacy questions, data access requests, or compliance inquiries, contact compliance@hello.com.